We inspect all returned items when they arrive at our processing facility. We refund the full cost of the merchandise and all original shipping charges if your return is a result of our error or defective product.
If the return is not a result of our error and you initiate a return of an unopened item within 10 days of delivery, we refund the full cost of the merchandise minus the original shipping charge and actual return shipping fees. After 10 days, all sale is considered final.
If you return an item that has been opened or shows signs of wear, eshopping will not issue a refund at all.
You can expect your refund within four weeks of shipping your package back to us. In many cases you will receive a refund sooner, but we estimate four weeks because of the time required for return shipping (up to 14 days), product inspection at our returns facility (up to 5 business days), and processing from your bank or credit card company (up to 5 business days). We will notify you via email with the details of your refund, and we issue refunds in the form of payment used to make your purchase.
Merchandise Requested for Order
All merchandise directly ordered from our agent/office in Manila, Iloilo or Cagayan De Oro requires a 50% deposit. All prices will be communicated to clients prior to ordering in the U.S. Requests must be communicated to agent/office regarding full information of requested merchandise i.e. color, weight, height, size etc. If merchandise delivered is within the specified requirements of the buyer’s requirments, all pre-ordered merchandise are considered final and non-refundable.[/vc_column_text][/vc_column][/vc_row]