Convenient Return Policy

If for any reason you are less than completely satisfied with your purchase, just return it to us. We will replace it, exchange it, or refund the price that was paid. Merchandise purchased on the site or with our agent can be returned by mail or to any authorized eshopping agent within 5 days (including Holidays, Saturdays and Sundays), with the original packing slip (if any), included in your shipment and with all merchandise tags attached. Please visit www.eshopping.com.ph to view the entire Return Policy. Bring your return, along with the packing slip (if any) to our office, or with an eshopping agent, where you can arrange an exchange or return the item.

If sending an item back to us as permitted by our Return Policy, we recommend returning the item via the same method used to deliver your purchase. The return address is specified on the packing slip. Remember to ensure your package and obtain a tracking number. Please complete the return portion below so that we can be fully responsive to your desired method of exchange or refund.

Your return will be processed within 30 days of receipt, though it may take longer to appear on your statement. Shipping fees will not be refunded. Refunds are issued in the same tender as the original purchase. If the original purchase was charged to another cardholder’s account (as is often the case with a gift), the refund will be issued as a Merchandise Return Certificate.

Your satisfaction is always important to us. If you have any questions or comments, please contact us by email at veronicae@eshopping.com.ph or roye@eshopping.com.ph or call us via Google Voice at 803-746-7647 to speak to our Shopper Service Representative.

 

Please list merchandise your are returning below:

Reason Code:

A.     Item Damaged

B.     Wrong item received

C.     Color or quality not as expected

D.    Other – please specify

See example below:

QTY

ITEM

DESCRIPTION

REASON CODE

PRICE